Omni Airline Services (Omni) has its origins in a United Kingdom sales contract with American Airlines Cargo which dates back to 1992.

Omni was incorporated in England in 1998 and immediately assumed some of the duties under this contract, which was held by sister company Brooks Air Services.

With a head office at London Heathrow Airport and branch offices in Manchester and Glasgow, Omni added cargo sales contracts with Gulf Air and Canadian Airlines to its portfolio.

The fourth airline to appoint Omni, in 1999, was MNG Airlines of Turkey. Whilst the first three airlines required cargo sales and customer service support for their combination passenger and cargo operations, MNG was then a pure freighter operator.

Omni provided full cargo reservations, sales, marketing, accounting, customer service and operational liaison for MNG. Scheduled A300 Freighter services between London and Istanbul provide up to 220 tonnes of cargo capacity per week.

Also in 1999 Omni moved to its own freehold Headquarters building at London Heathrow.

The purchase of this building was a significant step in the development of the company as it underlined the commitment and intent of Omni to be a solid and well founded provider of services to the airline industry for the long term.

This proved significant during the airline downturn in 2001 and 2002. As the industry adjusted to the climate of recession and decline in passenger and cargo volumes, ownership of the Heathrow offices helped Omni ride the storm whilst adjusting costs and staffing numbers to match the new economic environment. During this time Air Canada became an important new, blue chip client for Omni.

2003 saw a leaner, more efficient Omni Airline Services emerge, emphasising how a small company can use its flexibility to adapt quickly to a changing business environment.

During the downturn, in late 2002 and 2003, Omni invested heavily in technology and training. A complete new company network was established linking all offices. New hardware and software became the platform for increased efficiency and improved gathering and use of information relevant to the air cargo industry.

Omni evolved into an information management company as well as a traditional sales and services organisation. Client airlines first benefited from this investment in late 2003.

Omni continues to operate a Caribbean sales organisation. American Airlines cargo sales in Trinidad, Barbados and Jamaica are undertaken by Omni sales staff. Omni works with LTU and Air Europa in Jamaica.

At the end of 2004, Omni was approached by Jet Airways of India to discuss the launch of their new International services with London as the first longhaul destination.

Omni launched the Jet Airways cargo product in the UK market, prior to the inaugural flight in May 2005.

Jet Airways added further capacity and destinations in 2006 and 2007 and Omni enabled Jet Airways to gain significant market share and a firm foothold in the UK market.

In September 2007, Omni was appointed by Etihad Crystal Cargo to be the Abu Dhabi carrier’s UK GSA.

In early 2009, Omni is proud to represent important, well respected airlines in American Airlines, Air Canada, Etihad Airways, MNG Airlines and Jet Airways.